Refund & Cancellation Policy

Every new club starts with a 1-month free trial with all features unlocked and no payment instrument required. You can evaluate Klubly fully during this period and cancel any time before the trial ends to avoid being charged. If you do not subscribe, your account simply stops at the end of the trial.

After the free trial, subscription fees (₹75/month or ₹699/year) are billed in advance for the chosen period. Once a subscription payment has been charged, it is generally non-refundable, except where a refund is required by applicable law or as expressly stated in this policy. Because we offer a full free trial before any charge, we encourage you to evaluate the Service during the trial.

You can cancel your subscription at any time:

• From your club account settings within the web app, or
• By emailing info@klubly.in or messaging +91 94950 84610.

On cancellation you retain access until the end of the period you have already paid for; the subscription will not renew thereafter.

We do not provide pro-rated refunds for the unused portion of a billing period. When you cancel, you keep access for the remainder of the current paid period and are not charged again.

Online payments for Klubly are processed by Razorpay (for web subscriptions) and Google Play Billing (for purchases made through the Android app). Any refund that is approved will be made to the original payment method and processed in accordance with the respective platform's policies and timelines:

• For web payments via Razorpay, approved refunds are issued through Razorpay and may take several business days to reflect, subject to your bank or card issuer.
• For purchases made through Google Play, refunds are subject to Google Play's refund policy and must generally be requested through Google Play.

If you believe you were charged in error (for example a duplicate charge), contact us within 7 days and we will investigate and, where appropriate, arrange a refund of the erroneous amount.

For cancellations or refund questions, contact Sajan Thesis Works at info@klubly.in or +91 94950 84610.